Attachment Search

Convergence enables you to perform attachment searches. The attachment search feature enables you to search for attachments in your email. This feature is available only when the search service is enabled at the back end. Convergence uses Indexing and Search Service for Oracle Communications Unified Communications Suite to index the attachments of your email. If enabled, a new folder named Attachments is created and is available on the left pane of mail tree.

You can perform the following actions for your attachments:

• Open attachments

• Save attachments

• View messages

• Send the attachment to other users

• Use filters to search for attachments. See How Do I Search for an Attachment Using Filters?

To know more about actions that you can perform on your attachments, see What Actions Can I Perform on my Attachments?

You can view basic information about each attachment by clicking the attachment. Clicking an attachment, displays a callout with the following information:

• Name of the attachment

• Date and time the email was received

• Name and email address of the user

• Subject of the message that contains this attachment