How Do I Search For a Message?

You can search for a message in the mailbox by using the following:

To do a quick search:

  1. Click the name of the folder that contains the message you want to find.

  2. Click the downward arrow in the text area and select the search criteria.

    The following options are available:

  3. In the Quick Search field, enter the text to search.

  4. As you enter in the Search field, messages are filtered and messages that match the search criteria are listed in a table.

To do an advanced search:

  1. Click the downward arrow in the text area.

    The following options are available:

  2. Select the Advanced Search option.

  3. To select a folder, click Select next to the In: field.

    The Select window appears with a list of folders available in your Inbox.

    1. Select the folder from which you want to search messages.

    2. Click OK.

  4. Select the matching criteria for your search string by selecting any one of the following options:

  5. Select the required option from the first drop-down list in the pane below.

    The following options are available:

  6. Select the required option from the second drop-down list.

    This option provided in this drop-down list depends on the selection in the previous step.

  7. Enter a relevant search string for the message in the adjacent text field.

    To enter a date, click in the text field. A mini calendar appears and you can select a date. By default, the calendar displays the current month.

    You can add more conditions by clicking plus provided adjacent to the first condition. Alternatively, you can also remove search conditions by clicking minus adjacent to each search condition. You must have at least one condition to search messages.

  8. Click Search.

    The Search tab displays all the messages in the selected folder satisfying the search criteria.